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Return Policy

We take great pride in the quality of our products. We carefully check all the details each unit before we ship out.  Please notify us of any damage upon receipt. We will arrange for a prompt replacement if there is manufacture defect discover within 30 days, we cannot accept returns on items damaged through normal wear and tear and simple change mind. EP will provide prepaid shipping label. Refund amount will be the purchase price less 35% of restocking fee if the returned product condition is resell-able. No refunds for damaged products or return with missing parts. 

No price adjustments on previously purchased products prior to any sales or promotions.

Include the packing slip, along with reason for return. If you don't have the packing slip, please include your name, email address and order number if possible. 

RETURN SHIPPING  ADDRESS: 

12483 SW Canvasback way Beaverton OR 97007

 

LIMITED ONE-YEAR WARRANTY

Everlasting Pride Company warrants its products for a period of one year from the date of purchase against defects in materials or workmanship. Should EP product fail to perform for either the above reasons, we will at our option, replace it with an equivalent product at no charge.

To obtain the benefits of this warranty, return the defective product, with the original receipt, to your place of purchase or send notice of defect in writing, with the original receipt. Everlasting Pride Company reserves the right to inspect all warranty claims to determine the extent of warranty applications. All products for warranty claims become the property of Everlasting Pride Company.